Teaching Health Literacy in Medical Education: Clear Communication to Improve Health Outcomes - September 18

This webinar will discuss the impact of effective communication on improving patient-provider relationships and population health outcomes. Speakers from Oregon Health & Science University, University of Arkansas for Medical Sciences, and Tufts University School of Medicine will discuss the benefits, opportunities, and lessons learned when developing and integrating health literacy training in medical education. 

There will be an extended Q&A session at the end.  

Cliff Coleman, MD, MPH
Clinical Thread Director for Professionalism, Ethics, and Communication,
Oregon Health & Science University 

Dr. Coleman received his undergraduate degree in psychology from Dartmouth College, and his medical degree from Stanford University in 2000, and completed a combined residency in family medicine and public health and general preventive medicine at Oregon Health & Science University (OHSU), with a Master’s of Public Health from Portland State University in 2004. He joined the faculty in the Department of Family Medicine at OHSU in 2004. He practices at a federally qualified health center clinic, where his clinical interests include care delivery for medically complex underserved patients. Dr. Coleman is a nationally recognized expert in the field of health literacy. His teaching and research activities focus on workforce training to improve communication skills for health professionals, and the clinical and public health response to low health literacy. Dr. Coleman has been the Clinical Thread Director for Professionalism, Ethics, and Communication within the OHSU School of Medicine since 2014.

Kristie Hadden, PhD
Associate Professor, College of Medicine, Department of Medical Humanities & Bioethics, 
Executive Director, UAMS Center for Health Literacy,
University of Arkansas for Medical Sciences

Dr. Kristie Hadden is the founder, executive director, and principal investigator for the UAMS Center for Health Literacy, where she conducts health literacy research and participates in health system policy initiatives to improve health by addressing health literacy in Arkansas and across the U.S. Dr. Hadden also oversees the outreach/training arm of the UAMS Center for Health Literacy, which provides health literacy services to UAMS, other health systems, health agencies and non-profits, and for-profit organizations.  She is faculty in the UAMS College of Medicine and holds the Carl L. Nelson Endowed Chair for Creativity in Orthopaedics. She is Associate Professor in the Department of Medical Humanities and Bioethics and also holds secondary appointments in the colleges of public health, pharmacy, nursing, and health professions at UAMS.  Dr. Hadden was trained in communication sciences and disorders from Radford University in Radford, Virginia, followed by a master’s degree in speech-language pathology from UAMS. She practiced as a speech-language pathologist and augmentative communication specialist for ten years and then completed a PhD in Health Promotion and Prevention Research at UAMS. Since 2010, Dr. Hadden has published more than 40 peer reviewed scientific articles on health literacy and her research is supported by NIH and other funders. She has served as vice chair of the Partnership for Health Literacy in Arkansas and as an honorary fellow of the Arkansas Society of Public Health Educators.  

Sabrina Kurtz-Rossi, MEd (Moderator)
Assistant Professor, Department of Public Health and Community Medicine,
Director, Health Literacy Leadership Institute,
Tufts University School of Medicine

Sabrina Kurtz-Rossi, M.Ed., is Assistant Professor at Tufts University School of Medicine and Director of the Health Literacy Leadership Institute. She is Principal of Kurtz-Rossi & Associates, a women-owned business offering health, literacy, education, and evaluation services, and an internationally recognized health literacy specialist integrating health and literacy education, enhancing patient-provider communication, and developing plain language health education resources to reach diverse audiences. 
Ms. Kurtz-Rossi’s area of study and practice is health literacy teaching and training for health professionals and in the community. She received the 2016 Health Literacy Teaching Award from the Association for Prevention Teaching and Research (APTR) for her work with health professions students. In 2017, she received an Innovations in Diversity Education Award from the Deans Office at Tufts University School of Medicine to examine online discussion as an instructional method for teaching health literacy and cultural humility.  She was honored in 2018 by the Asian Health Literacy Association for her work to establish the International Health Literacy Association (IHLA) in support of professionals all over the world working to improve health literacy.  

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